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Privacy Notice


The Ravenswood Federal Credit Union is member owned.  It has a board of directors elected by the membership.  You can be confident that your financial privacy is a top priority of this credit union. We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information.

We are committed to providing you with competitive products and services to meet your financial needs, which necessitates that we share information about you to complete your transactions and to provide you with certain financial opportunities.  In order to do so, we have entered into agreements with other companies that provide either services to us or additional financial products for you to consider.

Under these arrangements, we may disclose all of the information we collect, as described below, to companies that perform services on our behalf or to other companies with whom we have joint marketing agreements.  To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide.  We do not permit these companies to sell to other third parties the information we provide to them.

Information We Collect and Disclose About You 

We collect nonpublic personal information about you from the following sources and may disclose the information we collect to companies that perform services on our behalf  or to other companies with whom we have joint marketing agreements.

  • From membership and loan application and other forms, we obtain information such as name, address, social security number and income.
  • From your transactions with us, our affiliates, or others, such as: your account balance, payment history, parties to transactions, and credit card usage.
  • From consumer reporting agencies, we obtain  information such as your creditworthiness and credit history.
  • From verifications of information you provide on applications and other forms, we obtain information from current or past employers, other financial institutions and other sources listed on the application.

We respect your privacy and have never shared nonpublic personal information except as permitted or required by law and we will continue to protect your privacy.  These disclosures typically include information to process transactions on your behalf or conduct the operations of the credit union.

If you terminate your membership with the Ravenswood Federal Credit Union, we will not share information we have collected about you, except as required or permitted by law.

How We Protect Your Information

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.  We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.